Terms & Conditions

Brambles operates on a strict no-smoking policy throughout the house. Sorry we do not allow pets at this property, with the exception of assistance guide dogs. The number of occupants per room cannot exceed the number of persons booked, we reserve the right to terminate the booking without notice should extra persons present upon arrival.

Payment

We have a secure online payment system. You can pay your deposit by clicking book now button. The final balance is paid by our secure system through Freetobook. We take most cards but not American express or Diners. If you prefer to phone us or number is 01304832424

Check-in & Departure

Check in is usually between 4pm and 9pm but if you need a different arrival time please let us know. Departure is requested by 10.30am so we can prepare the room for our next guest. We request guests to be in before midnight unless prior arrangement has been made  to ensure our other guests get a restful sleep.

Cancellation & Deposit

A deposit of £50 per room booked, is required to guarantee a reservation. Please note we’re a small business and rely mostly on forward bookings, so cancellations can have a significant impact on us. If a cancellation occurs within 7 days of arrival the deposit will not be refunded.

Damage and Breakages

Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.There is a charge of £10 for lost keys to cover the cost of replacing the locks. 

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves.

Non availability

We would only ever cancel your booking if your accommodation was unavailable for reasons beyond our control. We would always attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund ALL monies paid by you. Our liability would not extend beyond this refund.

Meals

We are pleased to offer an evening platter, see our menu for details. Please let us know in advance at least 24 hours notice required. We do not allow takeaways to the bedrooms but you are more than welcome to use our dinning room, plates and cutlery.

Missing items

We reserve the right to charge for missing items.

Termination Policy

Brambles Bed and Breakfast reserve the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our non smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.

We reserve the right to amend these terms and conditions at any time.